Nexyra Labs ("we", "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Information you provide: name, email, phone, shipping address, professional/research affiliation, and age confirmation entered during checkout or the age-verification gate.
Payment information: processed directly by our PCI-DSS compliant payment processor. We do not store full card numbers on our servers.
Automatically collected: IP address, browser type, device identifiers, pages viewed, and referring URLs via standard analytics.
2. How We Use Information
- Verify eligibility (21+, research professional status) and process orders.
- Communicate order status, shipping, and restock alerts you have opted into.
- Detect, prevent, and respond to fraud or misuse.
- Comply with applicable legal and regulatory obligations.
3. Sharing of Information
We share information only with: (a) payment processors and shipping carriers as required to fulfill orders; (b) service providers under confidentiality obligations; and (c) law enforcement or regulators where legally required.
4. Cookies
We use essential cookies for session management and analytics. You may disable cookies in your browser, but parts of the site may not function correctly.
5. Data Retention
We retain customer and order information for as long as needed to fulfill orders, comply with our legal and accounting obligations, and resolve disputes.
6. Your Rights
Depending on your jurisdiction (GDPR, CCPA, etc.), you may request access, correction, or deletion of your personal information by emailing orders@nexyralabs.io.
7. Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No internet transmission is 100% secure.
8. Children
Our site is not intended for anyone under 21. We do not knowingly collect information from minors.
9. Contact
Privacy questions: orders@nexyralabs.io